be using even better idea the send her

the scanner informing the user during the process of the scan that something has been detected. However, once the scan completes, the user is

edundant scanning issues and increased resource usage is wow power leveling sues that were experienced by some customers since the March release. Thank you all for your feedback and please let us know if you continue to see any of these same issues. We appreciate your participation in our blog and forums!

fore we dive into the real issue, how about a few definitions…

iles so we can check them out and decide how we wow gold need to make the scanner better for you. Don’t worry, we keep personal information private, so he

Stay safe,

Let us know what you think about our latest release of the Windows Live Safety scanner. We’re already working on the next one, and we’ll let you know when it’s ready.

And finally: Malware submission.

With the latest update of our scanner, we give you the chance to send us those suspicious f

tore does not work or solve the problem, it could be that the threat is in a container file, we have found that in some cases we are not able to repair threats stored in container files.

latent detection – a potential detection on the machine that, by itself, is not enough to identify the machine as ‘infected’; eg. a file commonly associated with spyware is found on the system: think of something like spy.log being located

-Bo Rohlfsen

ing on our next release and looking to your feedback to make our product better.

You asked, we answered: registry cleaner and spyware detection now available!

March Beta Update Released

(Keep in mind that both you and your buddy must be using the Windows Live Me

Now we’re going to help make it a little (or a lot!) easier. Starting today, Wind

Look for an update to this in the near future!

Program Manager - Windows Live Safety Center

Hello Safety Center Community, recently we’ve had several posts regarding certain viruses and threats that were detected but could not be removed. Brandon, graciously suggested turning off the Windows automatic restore poin

Go to http://safety.live.com and choose your language from World of Warcraft Gold the drop-down menu at the top of the page. Then run the scanner to help make your PC healthy and secure—in your own language!

n cases where threats are stored in the System Volume Infor wow power leveling mation\_restore*

As always, Let us know how this latest release works for you. We’re actively work

o give you access to the safety scanner any time you’re worried about exposure to viruses or spyware or if you just feel like your computer is slower than it ought to be.

invitation to run the Windows Live Safety scanner with your help. She accepts the invitation, the Safety scanner starts up inside Messenger, and you help her run a scan.

rsion of the Windows Live Toolbar will tell you. You can look to the PC health icon to let you know whether it’s time to run a full-service scan on your computer and to warn you when you’ve surfed to a suspicious Web site that might be phishing

So…am I infected or not?

Sounds like a lot of you are frustrated by this, so voilà: the Windows Live Safety Center protection scan can now detect and remove spyware you may have already picked up. Do a little spring cleaning on your PC!

for your personal information.

Alas, while the safety scanner can evaluate the current health status of your computer and fix immediate issues, it can’t protect your computer from threats or problems between scans. For always-on security and regular, automatic PC maintenance, check out Windows Live OneCare, the new PC health service from Microsoft. They’re running a 90-day free trial right now!

concrete detection – a positive detection on the machine; which by itself provides ‘concrete’ evidence to know the machine is ‘infected’

Next: Spyware detection.

ows Live Messenger beta users can use the Windows Live Safety scanner (beta) to help fin

But you don’t have to wait 30 days—OneCare Advisor is poised on your Toolbar, ready t

First up: Registry cleaner.

Sometimes it goes well. More often, we find ourselves struggling with trying to exp

We have released an update to our scanner this week that we believe will resolve the r

Well, this is brought about by some complexities in how we identify detections. Be

shown that nothing has been found on their system. So you’re asking, what’s the deal with that?

d and remove malware, diagnose performance issues, and do remote PC tune-ups for a buddy’s machine.

Safety Center Goes Global!

So, what is currently happening within the scanner is that we are seeing ‘latent’ detec

Marisela

folders they cannot be removed unless the system restore service is turned off. To turn off system restore read the support KB article http://support.microsoft.com/default.aspx?scid=kb;en-us;310405. If turning off system res

lain PC stuff over the phone. Once in a while, we’ll wow gold get fancy and use the Remote Assistance feature in Windows XP to fix folks up.

their computers are infected or not by malware or spyware. The confusion seems to come from

was previously on your machine (but is no longer present). That World of Warcraft Gold means that the ‘concrete’ (or dangerous) part has already been removed - so sleep easy tonight :)

Windows Live OneCare Advisor reminds you, by way of a little yellow shield icon, to run a full-

Another reason your PC might be a little on the slow s wow gold ide is spyware, unwanted software files that can do things like collect personal information or change the configuration of your computer without your consent. This can happe

Best Regards,

If you’ve visited the site today to scan your PC, you might have noticed some subtle differe

t and re-running the scanner as a way around this issue. We investigated the solution because it seemed to be working in some cases. It turned out that i

Do you plan your coffee breaks around certain PC functions because it takes so long to do some things? Could be that your Windows Registry database is cluttered with invalid or old information about system settings or applicat

More markets will be added in the coming months. Watch this space for updates.

Susan Walter and the Windows Live OneCare safety scanner team

We’ve received a lot of feedback from you – often from posts on this Space – that the scanner should be available in other languages. As of today, it is. We’ve released the Windows Live Safety Center Web site and scanner into 43 markets throughout the world. So now users in Korea, Turkey, Norway, Spain, and many other locales can run free on-demand scans online.

y getting rid of junk on your hard disk.

tions on the system and immediately alerting you that they are there. However, when we get to the end of the scan, not enough items have been identified to come up with a ‘concrete’ detection. Because of this, we then state that nothing has been found.

We are currently working on getting this resolved for you in an upcoming release - but until then, there is no need to worry. Latent threats are not viewed as harmful to your machine - but rather could be remnants of something that

lp us help everyone stay safer online.

Your sister has heard about viruses on the news over wow gold the past few days, and she’s worried she has one. She pings you in Messenger, asking if she can call you for help. You tell her you’ve got an even better idea: You send her an

In addition, we’re no longer in beta! To celebrate, we’ve made some performance improvements in the

Scanner may not be able to remove viruses stored in container files in certain folders

scanner and redesigned our site a bit. Love it? Hate it? Please share your comments and feedback with us.

Live OneCare safety scanner ranch. But now it doesn’t matter, because the latest ve

ad the experience of troubleshooting PC problems over the phone? Most of us who know even a little bit about computers know what this is like.

nces—like, say, the name. The Windows Live Safety Center is now the Windows Live OneCare safety scanner. The safety scanner is still free,

ions. Cleaning your registry is easy – either run a full Windows Live Safety Center scan, or for a targeted approach, click Clean Up Scan in the Clean Up Center. For more information on the Windows Registry and why you should clean it up, read this.

Do friends and family members call you at odd hours for computer help? Have you ever h

We’ve been busy over here in the Safety Center add wow power leveling ing some features you’ve requested. An update of our scanner went live Wednesday, so check out what’s new:

As ever, we’re curious to hear your feedback! Let us know what World of Warcraft Gold you think.

n when you’re trying to download something you want, like music, so the key is to read license agreements and make sure you’re not agreeing to something you don’t want.

and you can expect the same great features and continuous innovation to make the scanner stronger, more versatile, and responsive to new threats from viruses and spyware.

We’ve received several posts lately from concerned users who don’t know if

service scan every 30 days to check for viruses, spyware, and other potentially unwanted software and to improve your computer’s performance b

Forget when you last tuned up your PC? Sometimes we do, too, even here at the Windows

Here’s how it works:

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