campaign an early sneak peek classic version

did. The full version is fast once it’s fully loaded, but you do have to download a good chu

I don’t want an e-mail program that looks like Outlook; the interface of the new Hotmail is too complicated.

Happy New Year from all of us here on the Windows Live Hotmail team! I hope all of you out there in blog land have a happy, healthy, and prosperous new year. We’re back in the office and busy working on our plans for Hotmail in 2008.

s not fast, doesn’t matter how many great features are in it.

Why did you move me from MSN to Windows Live Hotmail when nothing was wrong?

The full version uses AJAX, which is a more advanced technology that provides you with a lot of rich and snappy interactions, such as loading the next message in your inbox without reloading the whole page. Some features, such as the reading pane, wouldn’t work well if the whole webpage had to reload, so they are available in the full version only.

s, but the emails should notify you that this is happening. Sometimes users will set up @ho

First, try the email support blog. Still massage shanghai having trouble? Submit your problem di

er, and we want to focus our engineering team’s efforts on the new system. It is a bit of a change, but Windows Live Hotmail has a lot of the same functionality as MSN Hotmail. Before we started working on Windows Live Ho

ng large sums of money from Nigeria or other countries

The classic version of Windows Live Hotmail looks and acts very similar to MSN Hotmail. If you preferred that simpler interface, make sure you’re using the classic version by going to Options (or Options –> More options from the full version). Look at the first option on the page to see if you’re in the full or classic version.

You can choose to support any of the organizations on this list: the American Red Cross, Boys

Q & A about Windows Live Hotmail

- Ellie Powers, program manager, Windows Live Hotmail

A few days ago, we told you about how Windows Live Hotmail was created. Today, we’ll r

& Girls Clubs of America, the National AIDS Fund, National Multiple Sclerosis Society, ninemillion.org, Sierra Club, StopGlobalWarming.org, Susan G. Komen for the Cure, The Humane Society of the United States and U.S Fund for UNICEF.

rite full version features into the classic version.

Firefox users get Firefox’s built-in spell check while IE users get a spell check that stores its dictionary on Hotmail’s servers. Firefox users can’t resize the columns in the full version. The special photo upload tool is an ActiveX control and works only in IE, but non-IE users can attach photos just like any other file. Only IE users can see their friends’ Messenger presence.

The classic version works the same, and looks the same, but now it is more like the fu

the i’m Initiative that involves a fictional character

ts from many customers about MSN Hotmail being too hard to use. We spent a long time building a new version of Hotmail that the majority of our customers like bett

How do I get started?

ney when a customer sees an ad. The i’m Initiative has successfully raised over 1.4 million dollars since it got started in 2007. It used to be

tmail, we used to update MSN Hotmail a lot, so it would change, too. If you liked MSN Hotmail, you may prefer the classic version of Windows Li

For many years, scammers out on the internet have sent e-mails that claim to be from Hotmail but are actually fake and some are even dangerous. You’ve probably gotten similar emails pretending to be a legitimate bank or other business.

Go to http://im.live.com to join. You can choose to participate in Messenger, Hotmail, or both and you can pick a different organization for each service or dedicate all your efforts to one cause – it’s en massage yiwu tirely up to you! This prog

each time you send an email.

Can I choose who gets Microsoft’s mo massage in yiwu ney?

ram is currently available only to customers in the United States. Once you’re set up, you’ll raise money for your favorite cause every time you sen

Speeding up the classic version

available only in Windows Live Messenger, and now the Hotmail team is glad to say that you’ll be able to raise money for the cause of your choice

In future releases, you’ll see more about how we’re making the classic version faster and also adding features to it.

By this time next year, we want Windows Live Hotmail to go even farther in helping you connect with your family and friends and managing information in today’s busy world.

The classic version works for a huge range of browsers massage in shanghai : Internet Explorer 6+, Firefox 2.0+, Safari 2.0+, and other modern browsers.

Hotmail account. Here’s what to do:

re you’re using the classic version by going to Options (or Options –> More options from the full version). Look at the first option on the page to see if you’re in the full or classic version.

As with any other scam, the saying that fits is: If it’s too good to be true, then it probably is.

ows Live Wire team just blogged about an, err, ‘quirky’ new campaign happening to support

Check for new messages by clicking on your inb shanghai massage ox or other folder

r of days, which is a standard practice for web-based mail accounts because many users use an account for a little while, and then never use it a

Read messages in your inbox

Microsoft’s i’m Initiative: Hotmail users can now give Microsoft’s money to good causes

ating in the i’m Initiative and raising money for s yiwu massage ocial causes. H

you don’t have to pay any money, and you get to know that you’re taking a step towards making the world better. The power of the collective can be huge – think of the difference that could happen if everyone swapped out a few plastic grocery bags each week for a reusable bag or took one less car trip a week.

ve Hotmail. Make sure you’re using it by going to Options (or Options –> More options from the full version). Look at the first option on the page to see if you’re currently using the full or classic version.

You can check out how snappy the classic version is when you try the following things:

nd spread the word about i’m. You can check out the talkathon itself at

The i’m Initiative is a Microsoft program wher yiwu massage e Microsoft shares a portion of their advertisi

o enable Windows Live customers to help raise money for the social causes of their choosing. Well, in related i’m Initiative news, the Wind

espond to some of the top issues we’ve heard about from our customers.

ccounts outside of Hotmail. You can add a POP3 account this way. This feature has been in MSN Hotmail and Windows Live Hotmail for years, but now we’r

Do NOT click any links in the email. Approach links in email with caution.

Windows Live Hotmail pages take too long to load, especially when I’m using a slow internet connection.

When I don’t use Internet Explorer, Windows Live Hotmail doesn’t work very well, especially in Safari.

Common types of fake emails:

o their name in your buddy list. If you do, you’ll know that your friend is particip

Read messages in different folders

Do NOT click “show images” or other content in the email

rything just works quickly with no wait!

If it’s not coming from an official @live.com, @hotmail.com or @microsoft.msn.com address or has

Delete and move messages

What is the i’m Initiative?

Thanks for reporting this, and this is a high priority for us to fix. If you have a slower

As you know, we recently announced that Hotmail wa massage shanghai s now participating in the i’m Initiative t

ion allows you to move between messages without reloading

What do I do if I received a fraudulent email pretending to be from Hotmail?

Here in the Hotmail office, we’re huge fans of the classic version because eve

the web page. We’re taking a big step i shanghai massage n this release towards putting your favo

tmail.com accounts for fraudulent purposes, including impersonating Microsoft. Report fraudulent email messages that use the Microsoft name and

As far as I know, there are only four features that IE supports but Firefox doesn’t.

Click the “Junk” button in Hotmail (or “Report phishing scam”)

Happy New Year from Hotmail

Internet connection, you may do better by switching to the classic version of Windows Live Ho

Pulling in messages from other accounts

And as always, the release also contains bug fixes and performance optimizations. Thanks for being a Hotmail customer!

Any letter about winning the “Microsoft lottery” (there’s no such thing) or accepti

First, try the email support blog. Still having trouble? Submit your problem directly to the support team.

Any email saying that Microsoft is going to get rid of free Hotmail accounts. While Microsof

I’ve seen a lot of comments on the blog about people who are having a problem with their

logo.

we support best is Firefox 1.5+. It’s available for practically every operating system out there, so if you can’t use IE or don’t like it, try Firefox because it works well with a wide range of websites. We currently do not support the full version for Safari due to technical limi

nk of JavaScript at the beginning, and this may be

called “Parker Whittle” who is IMing and emailing nonstop for 30 days to support a

rectly to the support team. It’s fine to leave comments here on the blog, but it’s not the fastest way to get help w

Hotmail now brings you additional speed and makes it easie massage shanghai r to pull in mail from other accounts (paid users only)

Thanks to our many users out there who have celebrated many milestones with us! On January 1, 2007, we were still in beta. On January 1, 2006, we were just releasing the beta to countries outside of the United States and United Kingdom. On January 1, 2005, we didn’t have public beta users and we didn’t have this blog.

See also Support blog’s report on fraudulent email.

If you believe your e-mail was deleted in error, please contact the Hotmail Support Team directly. We are not able to offer effective support through blogs. You can submit your problem through this web form. There are great, real-life people there who can help you. They are the same folks who bring you the E-mail Support Space.

at you like the fast performance of the classic version, but love how the full vers

6月24日

a phishing or other safety warning, it’s probably a scam. Occasionally, Microsoft does hire a third-party marketing company to send out email

t has offered paid Hotmail accounts since 2001, we have always had free email accounts and plan to keep free email accounts around forever.

tmail, which loads about as fast as MSN Hotmail

We’re very sad whenever we hear this from a customer, because we know how important your e-mail data is. Our support team has done a lot of investigation into these issues, and nearly every case is due to account expiration.

I’ve lost everything in my inbox.

- Ellie Powers, program manager

- Ellie Powers, program manager, Windows Live Hotmail

d an email or IM. It’s really easy. Once you join, there’s no extra time out of your day,

These features will be rolling out slowly over shanghai massage the next few weeks, but here’s an early sneak peek at what’s coming.

Thanks to all of our users out there for your patience – we’ve spent a number of months making Hotmail faster and more stable. Our latest release we hope will make your experience more snappy – when it comes to web e-mail, if it’

Any email that says that you must forward it to other people in order to not lose your Hotmail account or have something else bad happen to you.

tations, though we continue to monitor the issue. Safari users can use the classic version of Hotmail for now, and we are monitoring whether future versions of Safari will support all of our technical needs.

tough for folks who have slow internet connections or live far from our data centers. Make su

Free Hotmail accounts expire if you haven’t logged into Hotmail for a certain numbe

If you’re a paid user, we’re making it easier for you to add a non-Hotmail account! Paid users will

Unfortunately, MSN Hotmail did not allow us to address significant customer needs, such as support for certain languages and accessibility for folks with different visual and motor disabilities. We also got complain

We added support for browsers other than Internet Explorer (IE) in 2005, and the non-IE browser

Thanks for your patience and feedback so far. The best way to give us feedback is not on this blog, it’s via this feedback site.

Why can I do certain stuff in the Full version that I can’t do in the Classic version?

going to have to sign up all of our Hotmail accounts!

The classic version is getting seriously snazzed up – we hear you loud and clear th

ng revenue for everyday activities – sending IMs and emails. Hotmail and Messenger have ads, like all free web services, and Microsoft makes mo

Any email about Bill Gates wanting to give you money.

ll version, updating what you see on the screen without reloading the whole page.

ere on the Hotmail team, most of our office signed up right away when the i’m Initiative launched in 2007 – we use Messenger so much to communicate at work that we figured we should put all of that typing to good use. Now, we’re

Beware of suspicious emails that claim to be from Hotmail

gain. MSN Hotmail accounts expire after 60 days, and Windows Live Hotmail accounts expire after 120 days. Advances in our data center have allowed us to extend our expiration times, which used to be 30 days.

e able to automatically set up many POP3 accounts even if y massage in shanghai ou don’t know your POP server settings.

Parker Whittle Talkathon for i’m Intiative

see a link in their inbox that says “Add an e-mail account.” If you click that link, we make it easy to pull in messages from your other a

An email telling you that you must go and enter your username and password to verify your account. Check the “from” address of any such email.

You may have noticed some of your Messenger buddies with a little “i’m” icon next t

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